PDF Ebook Utilizing the 3Ms of Process Improvement in Healthcare: A Roadmap to High Reliability Using Lean, Six Sigma, and Change Leadership
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Utilizing the 3Ms of Process Improvement in Healthcare: A Roadmap to High Reliability Using Lean, Six Sigma, and Change Leadership
PDF Ebook Utilizing the 3Ms of Process Improvement in Healthcare: A Roadmap to High Reliability Using Lean, Six Sigma, and Change Leadership
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Utilizing the 3Ms of Process Improvement in Healthcare supplies step-by-step guidance on how to use the 3Ms of change leadership to improve healthcare processes. Complete with forms, templates, and healthcare case studies, it illustrates the proper application of the 3Ms. It weaves stories throughout the book of role models who have succeeded, as well as some who have failed. It identifies the specific elements that were missing or defective in the failed attempts to teach readers about how the three elements work together. Arming you with a culture change method that is based on changing behaviors, it provides a leadership and management guide to achieving your objectives. The 3Ms have worked for Ben Franklin, Abraham Lincoln, and the author’s teams across the globe. Now, with this book, you can put the power of the 3Ms to work for you in your quest towards improving processes, providing better care, and reducing costly errors. The author encourages reader interaction and feedback on his website: www.rpmexec.com. He also provides you with access to the forms and templates described in the book.
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Product details
Paperback: 320 pages
Publisher: Productivity Press; 1 edition (May 20, 2012)
Language: English
ISBN-10: 143989535X
ISBN-13: 978-1439895351
Product Dimensions:
7 x 0.7 x 10 inches
Shipping Weight: 1.4 pounds (View shipping rates and policies)
Average Customer Review:
5.0 out of 5 stars
1 customer review
Amazon Best Sellers Rank:
#834,701 in Books (See Top 100 in Books)
The significant value of this book is found in the examples and tools located in the Appendices. Unfortunately, the figures of the Appendices are shrunk down in low resolution making them unreadable. However, I contacted the author through the website he references in the book and he sent me the full resolution files. The author has proven to be very approachable.Now that I've read a few chapters, I'm very optimistic about how this book can help me use the tools of process improvement and lead the change it brings.
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